After 3 really intense days of ALE2014 in Krakow, this morning my brain was busy connecting the many sparse dots and the many insights popping out from talks, open sessions and private conversations, including late night ones.
There’s a fundamental clash between the way change agents and organisational consultants act and the way the market is looking for their services. Let me explain it.
What the market is looking for
When selecting/interviewing a change agent the buyer company, most of the time ends up falling into two fundamentally flawed questions:
- Which results can you guarantee?
- Have you done this before?
What happens in reality
The agent changes too